Operational Enablement

On-the-Ground Support with a Fractional COO

We make it simple to run your Australian operations without the cost or complexity of hiring full-time executives. Our Fractional Chief Operating Officer (COO) service provides local leadership and capability that work seamlessly with your global team.

01

Product Overview

Run Your Australian Operations Without Being in Australia

Running a business in Australia while your headquarters and key decision-makers are based overseas is never easy. The time zones, the distance, and the different regulatory landscape can make even simple tasks complicated. Suppliers want quick decisions, regulators expect local accountability, and clients value responsiveness. Without someone on the ground who understands how Australia works, small issues can quickly become major disruptions.

At ABN Australia, we understand these challenges better than anyone. We work with international businesses every day that are managing operations here from thousands of kilometres away. We know where things can stall, where communication breaks down, and how to bridge those gaps with local experience and strong relationships.

Having someone locally with genuine knowledge of the Australian business environment keeps everything running smoothly and ensures you stay compliant, efficient, and respected in the market. Our Fractional Chief Operating Officer (COO) model gives you that local capability and leadership without the cost of a full-time hire. It provides the flexibility to access on-the-ground expertise for as long as you need it; giving you control, confidence, and continuity from wherever you are in the world.

02

Challenges We Solve

We Remove the Barriers to Running Your Australian Operations

Running a business in Australia while your headquarters and key decision-makers are overseas can be complex. There are countless local details that require knowledge, relationships, and presence. Our Fractional Chief Operating Officer (COO) service provides the leadership and capability you need on the ground, giving you full confidence that your operations are being managed effectively.

We act as your operational partner in Australia, combining practical local support with strategic oversight to help your business run smoothly, efficiently, and in full compliance.

Local Execution and On-the-Ground Support

Our team handles the operational activities that require local coordination, including:

  • Vendor sourcing, procurement, and relationship management

  • Office and warehouse setup, lease negotiation, and facility management

  • Motor vehicle purchasing, registration, and delivery coordination

  • Logistics, warehousing, and courier management

  • Recruitment, interviews, and onboarding for Australian staff and contractors

  • Licensing, permits, and compliance administration

  • Bank account setup and liaison with local institutions

  • Travel and accommodation arrangements for visiting executives

  • Local printing, mailing, and document delivery services

  • Any other task that requires a reliable local presence


Strategic Direction and Oversight

Beyond day-to-day operations, we provide the senior leadership and structure to ensure your business performs at its best:

  • Operational planning and roadmapping

  • KPI development and performance tracking

  • Process design, system integration, and automation

  • Compliance and risk management

  • Team alignment and change management


Local Expertise, Global Efficiency

Our model blends experienced local leadership with offshore capability and smart automation. This gives you scalable operational support at lower cost while maintaining full accountability in Australia. Whether you need help for a single project or ongoing management, ABN Australia delivers reliable, flexible, and transparent support that helps your business thrive.

03

Benefits Of This Model

We Empower Your Business with Efficiency, Flexibility, and Local Expertise

Many international companies find that success in Australia comes down to having someone they can trust locally; someone who knows how to get things done, manage people, and keep operations compliant and moving. A Fractional Chief Operating Officer (COO) delivers exactly that, without the cost or commitment of a full-time executive.

With ABN Australia, you gain:

  • Local leadership and accountability – A trusted professional who acts as your point of control in Australia, managing suppliers, contractors, and compliance on your behalf.

  • Flexibility without overheads – Access senior operational expertise only when you need it, avoiding the cost of permanent hires.

  • Structure and consistency – Keep your Australian operations organised and aligned with your global strategy, supported by clear systems and reporting.

  • Seamless communication – Bridge time zones and cultural differences through responsive local coordination and proactive updates.

  • Scalability – Increase or reduce the level of support as your Australian presence evolves.


Our model combines local expertise, offshore capability, and smart automation to deliver efficient, compliant, and cost-effective operations. It gives you the confidence that your Australian business is being managed with the same care and professionalism as if you were here yourself.

04

How It Works

From Strategy to Smooth Operations

Our Fractional Chief Operating Officer (COO) service is built to make managing your Australian operations simple, structured, and transparent. We start by understanding your goals, then design and deliver a plan that gives you confidence everything is handled locally and professionally.

Discovery and Alignment

We take time to understand your global objectives, business structure, and what success in Australia looks like for you.

Operations Audit

We assess your current setup, vendor relationships, and compliance status to identify gaps, risks, and opportunities for improvement.

Strategy and Planning

Together we define what needs to be managed locally, what can be automated, and what can be supported offshore. A clear action plan keeps everyone accountable.

Execution and Delivery

We activate local resources, establish vendor agreements, and manage operations day to day, ensuring everything runs efficiently and in line with Australian requirements.

Reporting and Optimisation

Regular reports and reviews keep you fully informed. We refine systems, streamline workflows, and make continuous improvements as your business grows.

Scale or Transition

When your operations mature, we can scale support up, reduce involvement, or hand over to your internal team - giving you total flexibility and control.

Each stage is handled by experienced local professionals who understand both the expectations of Australian regulators and the realities of running a business from abroad.

05

Why ABN Australia

Local Expertise, Global Perspective, Real Results

At ABN Australia, we understand what it takes to successfully operate a business in Australia while managing from overseas. Our experienced team has supported thousands of international companies across every major industry, helping them establish, manage, and grow their Australian presence with confidence.

Local Knowledge You Can Trust

Our team combines deep understanding of Australian business practices with strong relationships across banks, suppliers, and regulators. We know how to get things done efficiently and help you avoid the common pitfalls that slow foreign-owned companies down.

Fast, Reliable, and Transparent

Responsiveness is at the heart of how we work. You can expect prompt action, clear communication, and regular updates so you always know where things stand. We move quickly to keep your operations running smoothly and your business on track.

Flexible Support, When You Need It

Our services adapt to you. Whether you need help with a single task or ongoing operational management, we tailor our approach to suit your goals. As your business evolves, we can scale support up or down to ensure you always have the right level of local expertise and oversight.

With ABN Australia, you gain more than a service provider. You gain a trusted partner who understands both the local environment and the global mindset, keeping your Australian operations efficient, compliant, and fully connected to your wider business.

Put Your Trust
in the Industry Professionals

Partner with dedicated professionals who deliver operational support services, helping your business run smoothly and stay compliant in the Australian market.

Unrivalled Experience

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We have been official ASIC Registered Agents for almost 50 years, and have incorporated more than 200,000 companies during that time.

Legendary Customer Service

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We pride ourselves on great and informed customer service, with professional and prompt support available via chat, phone or email.

Easy to Work With

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We use the latest tech to streamline all our processes, and we offer a comprehensive range of related services ensuring we can be a 'one-stop-shop' for your business.

From the Knowledge Base

Still have more questions? We have the answer.

Do I need to have an Australian company before using this service?

Not always. Some clients begin with short-term or project-based support before setting up a local entity. We can advise on whether establishing an Australian company is necessary for your situation and guide you through the setup process if required.

How does a Fractional Chief Operating Officer (COO) arrangement work?

A Fractional COO provides senior operational leadership on a flexible basis. You gain access to an experienced local professional who oversees your Australian operations, manages vendors and compliance, and keeps things running smoothly - without the cost of hiring full-time executives.

Can you work alongside our existing local contractors or suppliers?

Yes. We often coordinate and manage existing relationships to bring structure, consistency, and accountability. If needed, we can also recommend trusted local partners for banking, logistics, HR, or compliance support.

What kind of communication and reporting can we expect?

You will receive regular progress updates, status reports, and KPI summaries tailored to your preferred level of detail. Our team maintains open communication through email, video calls, or messaging platforms to keep you informed and in control at all times.

How flexible are your service arrangements?

Very flexible. You can engage us for one-off tasks, short-term projects, or ongoing operational support. As your Australian presence evolves, we can scale our involvement up or down so that you always have the right level of local oversight.

What types of businesses typically use this service?

Our clients range from start-ups and scale-ups entering the Australian market to established global companies managing subsidiaries or projects here. They all share one thing in common; the need for reliable, local expertise that bridges the gap between their overseas headquarters and day-to-day operations in Australia.

Get Started

Book a hassle-free discovery call with one of our team.